Terms of use
These are the terms you use Patina under. They are short, and they say plainly what the product does and what it does not.
Who runs Patina
Patina is run by Kaleido Ltd, a company registered in England and Wales, company number 17516332, whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
What Patina does
Patina reads a photo of an object or a maker's mark and gives the likely maker, era and origin with an honest confidence level. Every identification is an AI-generated estimate, not an expert appraisal, and it is not a basis for a purchase or sale decision. Patina never puts a value or a price on an object: identification is our job, valuation is someone else's.
Your account
You need an account to scan, and it is yours alone: keep the password to yourself and the email address current, since it is how we reach you. Scan only photos you are free to use, and do not use the product to break the law or to try to take it apart.
Plans and payment
The free plan costs nothing and covers 3 scans a calendar month. Unlimited is $6.99 / month and lifts that cap. It is bought inside the Patina phone app and billed by the App Store or Google Play, so only the store that sold a plan can change or cancel it.
Appraiser referrals
When a result comes back with low confidence we flag it and point you to independent appraisal services. They are not ours: we have no partnership with them, we earn nothing from the links, and what you agree with an appraiser is between you and them.
What we can and cannot promise
We work to keep Patina useful and available, and we tell you how sure we are on every result, but we cannot promise an identification is right. Buying, selling and insuring decisions stay yours. The product is provided as it is, and our liability to you is limited to what you have paid us in the twelve months before a claim, except where the law does not allow that limit.
Ending your use
You can stop using Patina whenever you like and ask us to delete your account; the privacy notice says how. We may close an account that breaks these terms, and we will say why.
Changes
The product changes, so these terms will too. The current version is always on this page, and a change that matters to you is one we will tell you about by email before it takes effect.
Governing law
These terms are governed by the law of England and Wales.
Contact
Write to us at support@patinalens.com.